UI.Office

UI.Office – The smartest way to the customer

The booking and consultation platform that fully leverages customer and case data – for tailored offers and true all-round care.

360° customer view

All information about the customer in one place – the basis for personal advice.

Offers on the customer profile

Create tailored offers directly on the profile and send them traceably.

Timely follow-up

Never miss an opportunity – with structured, scheduled follow-up.

Hyper-personalisation

Use existing data for individual, relevant customer outreach.

What if you could share information with your customers at any time – simply, directly and digitally? No problem with our intelligent customer communication tool UI.Office.

Whether personalised offers or other travel-related content: everything can be compiled, edited and made available across various digital channels in no time. Your customers receive exactly the information they want – attractively and clearly prepared for mobile devices as well as for the desktop.

UI.Office in figures

2,000+: Connected branches
80%: Less manual data entry
5 min: To the first booking
40+: Connected tour operators

One solution for everything

A key advantage of UI.Office over other providers' systems is its full integration into BOSYS Mid.Office. This lets you put all your customer data to profitable use – without duplicate effort. UI.Office pays off twice over: as a Mid.Office user you also benefit financially from attractive special conditions for our all-in-one solution.

Feature overview

All UI.Office benefits and features at a glance.

Full integration into your BOSYS Mid.Office
360° view of the customer
Attractive dashboard with interactive status bar
Clear overview of all active customer offers
Wide choice of data sources and transfer of a broad range of travel types
Individual adjustment of offers plus personal recommendations, notes or add-ons
Coverage of EU package travel directive requirements through automatic information forms and entry regulations
Fully integrated solution for digital customer dialogue
Personal customer outreach via email, messenger or social media
Attractive presentation on all mobile devices thanks to responsive design
Personalised customer web pages in the travel agency's look and feel
Binding booking request with automatic case creation in Mid.Office
Consistent documentation in the customer history